Accessibility and Online Video Statistics
On this page, we cover everything from the state of hearing and vision loss, to the rise of social video, to accessibility in higher education.
Use this as a reference, share it with others, and help spread the word about the need for greater accessibility.
Table of Contents
Seven sections of accessibility and online video research, from the state of hearing and vision loss through to captioning in higher education.
State of Hearing & Vision Loss
Go to topWorld Health Organization (opens in a new tab)
Over 5% of the world’s population has disabling hearing loss.
That’s 360 million people (328 million adults and 32 million children).
3.5% of the world’s population lives with vision impairment.
That’s 253 million people (36 million are blind and 217 million have moderate to severe vision impairment).
World Health Organization (opens in a new tab)
20% of Americans are d/Deaf or hard of hearing.
That’s 48 million Americans.
10% of all adult Americans have some degree of vision loss.
That’s 23.7 million American adults aged 18 and above.
30% of working professionals have a disability.
62% of employees with a disability have an invisible disability or a disability that one cannot immediately identify upon meeting a person.
HLAA (opens in a new tab) MediaAccess (opens in a new tab)
60% of those with hearing loss are either in the workforce or in an educational setting.
71% of people with disabilities leave a website immediately if it is not accessible.
Further Reading — State of Hearing & Vision Loss
What’s Going on With Online Video?
Go to topMore video content is uploaded to the web in 1 month…than TV has created in 3 decades.
By 2022, online videos will make up more than 82% of all consumer internet traffic — 15 times higher than it was in 2017.
49% of people watch more than five videos per day
The Big Hack (opens in a new tab)
20% of disabled people have canceled a streaming service subscription because of accessibility issues.
66% of users feel either frustrated, let down, excluded or upset by inaccessible entertainment.
The most common issues include no captions, bad navigation, and lack of transparency.
Further Reading — What’s Going on With Online Video?
Use of Closed Captioning
Go to top41% of videos are incomprehensible without sound or captions.
In fact, 80% of viewers react negatively to videos autoplaying with sound. So now, many social media outlets now autoplay videos on silent.
80% of people who use captions aren’t Deaf or hard of hearing.
Why Do People Use Closed Captions?
Captions help with comprehension of dialogue, clarification of terminology, concentration, and engagement.
- To accommodate a hearing disability
- To focus and/or understand the language
- To watch video in noisy/quiet environments
Further Reading — Use of Closed Captioning
Use of Audio Description
Go to topFederal law requires that major television networks each provide 50 hours of audio described programming a year.
Audio description is a narration describing the important visual details in a video that cannot be understood from the soundtrack alone.
Popular streaming services like Netflix and Hulu have been sued for failing to provide audio descriptions.
Courts have stated that under the ADA, streaming services are considered ‘places of public accommodation,’ and should therefore describe their content.
Currently, Netflix has 549 titles with audio description.
Some seeing people are using these audio descriptions as audio books.
How Do People Use Audio Description?
Audio description promotes learning through auditory means and helps with language development, writing and speaking.
- To accommodate a visual impairment
- As auditory learning aids and for For language development
- To assist those on the autism spectrum
Further Reading — Use of Audio Description
The Rise of Social Video
Go to topAdding captions to Facebook videos increased view time by 12%.
Facebook video posts with captions have 135% greater organic reach.
Business Insider (opens in a new tab) YouTube (opens in a new tab)
More than 500 million hours of videos are watched on YouTube each day.
72 hours of video are uploaded to YouTube every 60 seconds.
3Play Media tubular labs (opens in a new tab)
Adding captions to YouTube led to a 7.3% increase in views.
80% more people are more likely to watch an entire video when captions are available.
Further Reading — The Rise of Social Video
How Organizations Caption Content
Go to top3Play Media (opens in a new tab)
36% of organizations caption all of their video content.
61% of organizations have or are developing a centralized captioning process.
Further Reading — How Organizations Caption Content
Accessibility in Higher Education
Go to top3Play Media (opens in a new tab)
87% of educational institutions add closed captions to at least some video.
3Play Media (opens in a new tab)
53% of educational institutions said their approach to captioning was primarily reactive.
3Play Media (opens in a new tab)
98.6% of students find captions helpful.
71% of students without hearing difficulties use captions at least some of the time.
3Play Media (opens in a new tab)
65% of students say captions help them focus.
63% of students say captions help them retain information.
3Play Media (opens in a new tab)
50% of students repurpose transcripts as study guides.
3Play Media (opens in a new tab)
Faculty who provided captions ranked higher than faculty who did not provide captions.
Further Reading — Accessibility in Higher Education
“Most videos are not accessible. For example, social media [videos] don’t have any captions…I mean, videos can look pretty cool, but I don’t know what people are saying.”
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